Placing an order with us is convenient and flexible, with options to suit different customer needs:

• Online Ordering System: For standard orders, customers can easily navigate our product pages, view single product details, add items to their shopping cart, and proceed to checkout. The prices for smaller orders are transparently displayed on these pages. For online payments, we accept both PayPal and bank transfers, offering a secure and straightforward purchasing experience.

• Offline Ordering for Larger Quantities: Customers planning to place larger orders can contact us directly through various methods such as email, phone, or WhatsApp. This option is particularly suited for bulk purchases, OEM, ODM, or other specific production orders.

• Payment Terms for Custom Orders: For OEM, ODM, and larger production orders, we initially require a 30% down payment. The full payment must be received before the products are shipped, either by airplane or boat, ensuring a secure transaction and order fulfillment process.

This dual ordering system ensures that we cater to both individual retailers and larger corporate customers, providing flexibility and personalized service to meet all your wholesale sportswear needs.

Yes, we proudly offer both OEM (Original Equipment Manufacturer) and ODM (Original Design Manufacturer) services to cater to the specific needs of our clients in the sportswear industry. Here's how we approach these services:

• OEM Services: If you have an established design or a specific product concept in mind, our OEM services are ideal. We can manufacture sportswear based on your precise specifications and design requirements, ensuring that the final product aligns with your brand's identity and quality expectations.

• ODM Services: For those who require design and development support, our ODM services are a perfect fit. We provide comprehensive design and production solutions, from conceptualizing new sportswear items to the final manufacturing process. This service is tailored for clients who wish to create unique products but may need assistance in the design and development stages.

Our team of experienced designers and manufacturers works closely with each client to ensure that all OEM and ODM products meet the highest standards of quality and design innovation. Whether you're looking to expand your existing product line or create a new one, our OEM and ODM services are designed to bring your sportswear visions to life with professionalism and precision.

Our payment terms and methods are designed to offer convenience and security to our customers:

• Payment Terms:

  • For standard and smaller orders placed through our online system, payment is required at the time of purchase.
  • For larger, custom orders including OEM and ODM services, we require a 30% down payment to initiate the order. The remaining balance must be paid in full before the products are shipped, either by air or sea.

• Accepted Payment Methods:

  • Online Payments: For purchases made directly through our website, we accept payments via PayPal and bank transfers. PayPal offers a secure, efficient way to make online payments, and is ideal for quick transactions. Bank transfers are also available for customers who prefer this method, especially for larger transactions.
  • Offline Payments: For bulk orders or special requests that are processed offline, payment can be made through bank transfers. This method ensures a secure transaction process for high-value orders.

Our payment policies are crafted to ensure a smooth, secure transaction process for all our clients, regardless of the size or nature of the order. We prioritize the security of your transactions and offer these trusted methods to meet different financial preferences and requirements.

While we do not provide free samples, we understand the importance of evaluating product quality before committing to a bulk order. Therefore, we offer a practical alternative:

• Purchase a Single Pack: Customers interested in assessing our product quality can start by purchasing a single pack of the desired item. This allows you to personally experience the quality and suitability of our sportswear before placing a larger order.

Purchasing a single pack is an effective way to ensure that our products meet your expectations and requirements. It's a low-risk opportunity to evaluate the material, design, and overall quality of our sportswear. Once satisfied, you can confidently proceed with a bulk order, fully assured of the product quality you'll be receiving.

Our shipping and logistics process is tailored to provide flexibility and convenience for our customers:

• Selecting a Shipping Method: During the checkout process on our website, customers have the option to select their preferred shipping method. This ensures that you can choose a method that best suits your needs and budget.

• International Express Shipping for Small Orders: For smaller order sizes, we offer international express shipping options like UPS and FedEx. The shipping fee for these services is automatically calculated at checkout, providing you with clarity and convenience.

• Air and Sea Logistics for Larger Orders: For larger orders, we provide air and sea logistics options. These methods are particularly suited for bulk shipments and are charged alternatively, offering a balance between cost and delivery time.

• Order Processing and Dispatch: Once an order is placed and payment is completed, we efficiently process and prepare the order for shipping. Our team ensures that your order is securely packed and meets all shipping requirements.

• Tracking and Support: After your order is dispatched, we provide tracking details for you to monitor its progress. Our customer support team is readily available to assist with any queries or concerns regarding shipping and delivery.

• Global Reach: With our robust logistics system, we are capable of handling international shipping, ensuring our global customers receive their orders efficiently.

Our aim is to make the shipping process straightforward and stress-free, ensuring timely and safe delivery of your sportswear orders, whether they are small or large in scale.

Our policy is centered around ensuring customer satisfaction while maintaining the integrity of our wholesale business model:

• General Policy: As a general rule, we do not accept returns or offer refunds. This policy is in place due to the nature of wholesale transactions and the costs involved in processing large orders.

• Quality Assurance: To mitigate the need for returns, we focus heavily on quality assurance. All products undergo thorough quality checks before shipment to ensure that they meet our high standards and your expectations.

• Order Accuracy: We also take great care to ensure that your order is accurate and complete before dispatch. This includes verifying product specifications, quantities, and other important details.

• Damaged or Incorrect Items: In the rare event that you receive a damaged item or an item that does not match your order, please contact us immediately. We will review each case individually to determine the best course of action and strive to resolve any issues to your satisfaction.

• Customer Service: If you have concerns about your order, we encourage you to contact our customer service team. We are committed to providing exceptional service and will work with you to address any concerns you may have.

We understand that each order is important to your business, and we are dedicated to ensuring a positive experience with every purchase. Our policy is designed to maintain a high standard of service while recognizing the unique aspects of wholesale transactions.

Yes, we do have a showroom where you can view our wide range of sportswear products in person. Our showroom is located at:

• Address: Room 1919, Block A, Wanda Plaza, Yiwu City, Zhejiang, China.

To ensure that we provide you with the best possible experience and personalized attention, we ask that customers contact us in advance to make an appointment. This allows us to prepare for your visit and ensure that a member of our team is available to assist you with any questions or specific needs you may have.

Visiting our showroom is a great opportunity to see the quality of our products firsthand and discuss your specific wholesale needs. Please reach out to us via phone, email, or WhatsApp to schedule your visit. We look forward to welcoming you and assisting with your sportswear requirements.